When you first launch HP Print and Scan Doctor, it will scan your computer for connected devices that are compatible with the tool. The tool automatically connects with the device that is experiencing problems and attempts to help users diagnose the issue with its troubleshooting interface. Some people suggest resetting the printer or resetting the password – worth a try.The HP Print and Scan Doctor is a lightweight and free tool developed by Hewlett Packard that helps users fix common problems associated with printing and scanning in HP products. Some people over there have the same issue, and the community provides various ways to deal with this issue. If you still don’t succeed, try contacting HP directly, or take a look at their forums (called the HP Support Community).
I hope any of these tips may help you find your printer’s password. Keep the best for last: in my individual case, this last option was in the end the method that helped me access the settings page for my printer successfully.Ĭlosely take a look at your printer and try to find any reference to a username, pin code, PIN, secret ID, password, key, … It can be hidden behind some of the movable parts (some of the doors: for example to replace the ink) so look closely.Īgain in my case: I used ‘admin’ as username and the ‘PIN’ that was listed on a sticker. But perhaps worth a shot as different printer models work in different ways and need to be configured differently. In my case, there was nothing interesting to read in the manuals in terms of help to find the username and password information. Given the printer was just recently bought, I kept the retail box and all its contents. The HP representative I contacted suggested me to read the documentation that came in the box of my printer when I purchased it. However, manuals contain often very interesting information.
Reading the manual is not something we tend to do very easily these days. It also contained the Wi-Fi Direct username and password – however in my case these were not the credentials I was looking for. The printer printed 3 pages, including the network information and other technical information that is of less interest. In my case, I had to press the Wi-Fi button and the I (information) button at the same time. In other words: it may contain the standard username and password information for your printer! Most printers allow you to print a (set of) standard page(s) which contain the current settings for your printer. In my case, the username for my DeskJet 2720 was ‘admin’, so it’s likely going to be ‘admin’ as well in your case as it is likely going to be the same for all HP branded printers.
Some combinations to try for your printer: admin/admin
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